SMB

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SMB Messaging

IDC Offers Insights into SMBs, Unified Communication and Collaboration

By Stephanie Jordan
in

Just because a business is small to medium-sized does not mean that the importance of messaging tools is lost to them. According to recent research released last week from International Data Corporation (IDC), forward-looking SMBs are selectively using a range of tools including voice-over-IP (VoIP) and unified messaging. Few, however, says IDC have implemented a comprehensive, end-to-end unified communications (UC) system that can deliver connectivity and collaboration capabilities beyond the sum of its separate parts.

Published October 16, 2011

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