UC Tool Closes Feature Gap Between Hosted and On-Premises PBX

By Stephanie Jordan
in

Last week Junction Networks announced the launch of my.OnSIP, a buddy-list, instant-messaging style way of operating a business phone. According to the company: “Through one window, my.OnSIP shows all users which contacts on their hosted PBX are ‘present,’ which are on the phone, and which are free to call with a click on their names.”

Users can send calls only to those who can answer, and unlike consumer IM services that are often banned from the workplace, my.OnSIP’s chat is limited to those on the hosted system, reaching multiple sites on different continents or at temporary locations.

“In adding these unified communications features to OnSIP, and by making them Web-accessible, we’re closing the last feature gaps between hosted and on-premise phone systems,” says Junction Networks President Robert Wolpov. Wolpov does acknowledge that some on-premise PBX vendors offer chat, presence, and maybe phone status: “But they often charge considerably extra for these non-voice media, and they often require proprietary phone sets. Most importantly, as customer-premise equipment, they always require the capital and operating expenditures that small-to-medium-sized businesses love to avoid.”

My.OnSIP controls any SIP-compliant phone or softphone and runs on the browser of any desktop or laptop running Windows, Macintosh, or Linux.

 

Published September 30, 2009