Real World Solutions from People in the Trenches Featuring Send Word Now and the National Institutes of Health

By Stephanie Jordan
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The National Institutes of Health (NIH) has used SWN Communications’ Send Word Now solution since 2005 for urgent and emergency communication. Recently the companies have announced that NIH has expanded its use of Send Word Now for emergency communication across the organization. This latest expansion will increase usage of the system organization-wide, enable rapid response in the event of a crisis, provide the ability to instantly mobilize staff and emergency response resources during a critical incident and facilitate secure and auditable information exchange enterprise-wide.

“The National Institutes of Health joins a growing list of federal agencies that rely on Send Word Now for secure, reliable communication daily,” says Tony Schmitz, CEO of SWN Communications Inc. “Send Word Now has been battle-tested by high-level federal agencies, and has passed stringent federal software security checks and independent audits. Our federal government clients look to Send Word Now to play an important role in supporting continuity of government planning, emergency management, regulatory compliance and protection of critical infrastructure.”

The NIH will extend its use of the SWN Alert Service across its main campus in Bethesda, MD and to NIH facilities in the Washington metropolitan area, and around the country. The system will be used to communicate time-sensitive and critical events to 35,000 emergency response personnel, employees and other users of the system.

Published February 9, 2009