Real World Solutions from People in the Trenches Featuring Semotus Solutions, Inc. and the Toronto Police Service

By Messaging News staff
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The Toronto Police Service (TPS) has grown to become a world-class police agency serving one of the largest cities in North America. It has expanded to over 7,400 uniform and civilian members, with 17 divisions and dozens of support squads and units. Last week, Semotus Solutions, Inc. a provider of software solutions for enterprise mobility, announced its alerting solution, HipLink, has been purchased by Toronto Police Services as its comprehensive emergency messaging solution for all of Toronto’s personnel and citizens. The Toronto Police Service is replacing its existing system with the new Police and Community Automated Notification System (PCANS) by using Semotus’ HipLink software. The objectives of this project are two fold. For citizens: being able to provide a web-based sign-up page in conjunction with phone data to provide a comprehensive, effective system of getting messages out to a broad range of individuals. For TPS Personnel: A highly reliable system of adding multiple communication methods that provides for enhanced coordination of resources. The HipLink software product provides a centralized solution that can be accessed from anywhere to activate response plans, with complete logging of data and transactions for analysis of the organization’s response.

Published September 25, 2008