Frost & Sullivan predicts the web collaboration and conferencing market will grow to $2.6 billion in 2010, up from $682.7 million in 2005. F&S notes “SMBs represent a particularly attractive target group since they need to access and harness the power of collaboration services but are unable to invest substantial amounts in complex technology or the skills to support it. For large global businesses, the key driving force is the need to communicate effectively across company boundaries and firewalls.” True enough.
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