Analyst Partners: Osterman Research

  • As I and many others have discussed before, data leaks are a fact of life when employees are allowed to use communication tools of any kind, including email, instant messaging or even the telephone. Social networking tools like Facebook and…

  • Social networking tools like Twitter, Facebook, LinkedIn and a growing variety of other Web 2.0 tools offer a number of benefits: they allow you to monitor trends among customers and prospects, they provide a vehicle for low-impact marketing,…

  • On February 22nd, Iron Mountain announced that it had acquired archiving vendor Mimosa Systems for $112 million – 5.4 times Mimosa’s 2009 revenues of $20.6 million. The acquisition is an interesting one on a couple of levels. First, Mimosa…

  • One of the traditional difficulties of business travel has been not having access to files when you need them. You can take key files with you on a USB stick, but reviewing a proposal or making changes to a document, for example, can result in…

  • IT managers, CIOs, CTOs and others make technology decisions about a wide variety of solutions that impact how we work: email, archiving, encryption, collaboration, managed file transfer, Web 2.0 applications and so forth. Decision makers…

  • I originally wrote this for Network World Fusion back in July 2008, but thought it would be timely for presentation again:There’s a lot of talk about unified communications – the integration of email, voice, fax, video, presence-enabled…

  • Michael Sampson is an industry analyst who for many years has focused on collaboration practices and technologies with an emphasis on how distributed teams can work together more effectively. He is on my short list of most respected analysts…

  • Without doubt, the Apple iPad is an extremely cool device. Watching the video on their Web site, I would definitely like to have one.
    But where does the iPad fit for business travelers? Here’s my two cents:If I was going on a day trip and had…

  • Why do we have an office? For must of us, it’s so that we can have a physical location in which to receive and send emails, make calls, access files, visit Web sites, write documents, build spreadsheets and tweet.
    We’re all familiar with the…

  • The Financial Industry Regulatory Authority (FINRA) has issued a regulatory notice that provides its guidance on how registered representatives should use, and how their firms should manage, postings on social networking sites and blogs. Here…