For heavily regulated industries, such as financial services, social media is an attractive communications tool, but it needs to be managed carefully. According to a social business survey conducted last year by IDC, 51 percent of companies use consu
One of the most talked about trends in messaging today is BYOD (Bring Your Own Device), which began about the time iPhone mania really took hold. After 2007, when third-party developers were encouraged to develop apps for the iPhone, users started to
For most organizations, the largest single source of information about what’s going on in their business is the collection of user mailboxes and email archives distributed across the company. These data stores contain information about who communicat
One of the fundamental tasks for an information worker is creating and revising documents based on the feedback of multiple users. In my own case, I am frequently working on documents with multiple reviewers, such as white papers that are sent to sev
Please, subscribe to get an access.