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All Posts (6)

  • Checklist for Evaluating Enterprise Backup Products

    I recently evaluated a number of enterprise backup products and services. Once I started the process, it quickly became obvious I needed a systematic checklist of items in order compare the different offerings. Given that World Backup Dayis March 31, the topic is timely. The requirements for the project…

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  • The Importance of Web Archiving

    Most IT and business decision makers are familiar with the practice of email archiving—the indexing, storage and retrieval of email content for purposes of eDiscovery, regulatory compliance, internal investigations, maintenance of business records, etc. Roughly one-half of mid-sized and large organizations retain their email in a true archiving system, fewer retain files in SharePoint or other repositories, but very few retain Web sites or Web pages.…

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  • Offering both convenience and an easy, informal way to exchange ideas and information, instant messaging (IM) is growing exponentially as a corporate communication tool. A 2010 report by a leading research firm indicates that IM accounts are expected to exceed 3.4 billion by 2014, with business users making up a growing percentage of these accounts as organizations recognize that IM allows workers to collaborate in real-time and increase productivity.…

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  • I have been banging the email archiving drum for many years, urging organizations of all sizes and across all industries to archive their email. Just as individuals archive their tax and other important records, business records should be archived for as long as necessary. However, many organizations are still resistant to archiving for reasons that range from a perception of excessive TCO for archiving technology to a desire not to retain “smoking guns” that might portray a…

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  • Email is conceptually simple, but its implementation in many large organizations is anything but. Email systems serve as the communication backbone for most organizations, but also as their primary file-transport system, their primary source of archivable content, and an enormous source of content about how their business operates (something that a Big Data approach to email will use increasingly to provide decision makers with valuable content for intelligence about…

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  • Retain Emails Or Risk Fines

    The need for organizations to retain emails will continue in 2012, regardless of business size. On the heels of December news that Citigroup agreed to a $750,000 (USD) civil fine for not retaining millions of emails, it is a sober reminder that losing email is not an option for regulated industries. While Citigroup should receive some kudos for self-reporting its loss (which occurred during an upgrade of its email archiving system between October 2008 and December 2009) the Financial Industry Regulatory Authority (FINRA) still determined the incident to be inexcusable.

    I recently heard that Atos, one of Europe’s largest technology companies, plans to phase out email between colleagues over the next three years. The company’s more than 75,000 employees will be required to communicate with each other via instant messaging and a Facebook-style interface instead. This is the first I have heard of such a policy, but I doubt that 2012 will see a lot of this type of action. The…

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