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Newswire

Here’s a reminder to employees: your employer may legally read the text messages you send. In June the Supreme Court, in the case of City of Ontario v. Quon, unanimously ruled that the City of Ontario had the right to audit messages sent by an employee over a company-issued pager.

CASE STUDY BRIEF

The Challenge

Epsilon is a marketing services firm that offers clients multi-channel marketing solutions with a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is one of the largest permission-based email marketers.

Newswire

Your smartphone just became even more useful in the event of a disaster. If you are in an area that has been declared a disaster zone, you can now use your smartphone to apply for federal assistance.

Newswire

A recent survey of businesses that use an email service provider (ESP) reveals that a majority (77 percent) have changed providers within the last two years. The main reasons for switching: lack of product features, limited services and high costs.

In addition, another third plan to switch in the next 12 months – expressing a lack of product features as the top reason, but adding data integration and deliverability as...

Newswire

Outbound spam is a growing problem. What is meant by outbound spam and how is it different from the spam you well know? According to Osterman Research, inbound spam has been a problem for about the past nine years and represents upwards of 80 percent of all email. Outbound spam, in Osterman Research’s view, is a rapidly growing problem for service providers who act as “unwilling ...

Newswire

In its January report, J. Gold Associates LLC stated that it expected: “to see a significant increase in market share for Android, becoming third behind Symbian and BlackBerry by 2013, with iPhone in fourth place.”

CASE STUDY BRIEF

In the past two decades, Indiana Wesleyan University evolved from a small liberal arts college with 1,000 students to a university with campuses spread over three states. However, with this growth came data backup and restore challenges that the university’s legacy tape library wasn’t designed to accommodate.

Newswire

The iPad continues to flood the market as, according to Apple in late June, three million iPads have sold in the 80 days since its introduction in the U.S. Despite reported reception problems, iPhone 4 is likewise streaming into the world, with more than 1.7 million iPhone 4 devices sold through June 26, a mere three days after its launch. With such numbers (that continue to grow daily), it is no...

Newswire

According to the Identify Theft Research Center, data breaches involving personally identifiable information (PII) increased over 600 percent this past year with over 222 million records being compromised. The Online Trust Alliance (OTA) believes that few events can damage a company’s reputation and create mistrust than breaches to PII. Beyond that, breaches are expensive: the Ponemon Institute’s...

Newswire

From ComArchive comes a new product announcement for archiving email from Microsoft Business Productivity Online Standard Suite (BPOS). BPOS is a set of messaging and collaboration solutions hosted by Microsoft, and consists of Exchange Online, SharePoint Online, Office Live Meeting, and Office Communications Online...

Newswire

According to a recent study by the Enterprise Strategy Group, 60 percent of enterprises have a desktop virtualization strategy and 45 percent of them will have virtualized 50 percent of their desktops within the next three years. But despite the smaller economic impact of cleaning or rebuilding infected virtual endpoints, most usage scenarios of virtual desktops have a risk profile nearly identical to that of physical desktops...

Newswire

In June, GlobalSCAPE, Inc. announced that it had entered into a partnership agreement with Rackspace Hosting. Through Rackspace’s infrastructure, GlobalSCAPE expected to deliver cloud-based managed file transfer solutions for the secure exchange of business-to-business data, including large files and sensitive data.

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Eye on Messaging

On Message with Ben Gross

Osterman Research